Terms of service

OVERVIEW
Welcome to FeBaby. Throughout the site, the terms “we”, “us” and “our” refer to FeBaby. FeBaby operates this website and store, including all related information, content, features, tools, products, and services, to provide you with a curated shopping experience.

By visiting our site or purchasing something from us, you engage in our Services and agree to be bound by these Terms of Service, including any additional policies referenced herein, such as our Privacy Policy and Refund & Return Policy.

Please read these Terms carefully. If you do not agree to all of these Terms, you may not access the website or use any Services.

SECTION 1 - ONLINE STORE TERMS
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state, province, or country of residence, or that you are the age of majority in your jurisdiction and you have given us your consent to allow any of your minor dependents to use this site.

You may not use our products or Services for any unlawful or unauthorized purpose, nor may you violate any applicable laws or regulations in your jurisdiction through your use of the Services.

A breach or violation of any of these Terms may result in an immediate termination of your access to our Services.

SECTION 2 - GENERAL CONDITIONS
We reserve the right to refuse service to anyone for any reason at any time.

You understand that your content, excluding payment information, may be transferred unencrypted and involve transmissions over various networks or changes to conform and adapt to technical requirements of connecting networks or devices. Payment information is always encrypted during transfer over networks.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Services, use of the Services, or access to the Services without our express written permission.

SECTION 3 - ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION
We are not responsible if information made available on this site is not accurate, complete, or current. The material on this site is provided for general information only and should not be relied upon as the sole basis for making decisions without consulting more accurate or more complete sources of information.

We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site.

SECTION 4 - PRODUCTS AND SERVICES
Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return, replacement, or refund only in accordance with our Refund & Return Policy.

We have made every effort to display as accurately as possible the colors, images, and descriptions of our products. However, we cannot guarantee that your device’s display of any color or product appearance will be accurate.

We reserve the right to limit the sales of our products or Services to any person, geographic region, or jurisdiction on a case-by-case basis. We also reserve the right to limit quantities of any products or Services that we offer and to discontinue any product at any time without notice.

SECTION 5 - PRICING AND BILLING
All prices are subject to change without notice.

We reserve the right to modify or discontinue products, Services, promotions, or pricing at any time without notice.

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order. These restrictions may include orders placed under the same customer account, credit card, billing address, or shipping address.

You agree to provide current, complete, and accurate purchase and account information for all purchases made through our store. You agree to promptly update your account and other information, including your email address and payment details, so we can complete your transactions and contact you as needed.

SECTION 6 - ORDER ACCEPTANCE AND CANCELLATIONS
Your order is an offer to purchase from us. We reserve the right to accept or reject any order for any reason.

Orders cannot be canceled once they have been processed or shipped. If you need assistance with an order, please contact us as soon as possible at contact@felixnova.com.

SECTION 7 - SHIPPING AND DELIVERY
Shipping and delivery times are estimates only and are not guaranteed.

We are not responsible for delays caused by carriers, customs, weather conditions, supply chain disruptions, or events outside our control.

Risk of loss and title for purchased items pass to you upon delivery of the items to the carrier.

Any customs duties, import taxes, or additional fees imposed by your country or local authorities are the responsibility of the customer unless otherwise clearly stated on the website.

SECTION 8 - RETURNS, REFUNDS AND EXCHANGES
All returns, refunds, replacements, and exchanges are governed by our Refund & Return Policy.

By placing an order through our store, you acknowledge and agree to that policy.

SECTION 9 - OPTIONAL TOOLS
We may provide you with access to third-party tools that we neither monitor nor control.

You acknowledge and agree that we provide access to such tools “as is” and “as available” without warranties, representations, or conditions of any kind and without any endorsement.

Any use by you of optional tools offered through the site is entirely at your own risk and discretion.

SECTION 10 - THIRD-PARTY LINKS
Certain content, products, services, or functionality available through our Services may include materials from third parties.

Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating their content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials, websites, products, or services.

Please review third-party policies carefully before engaging in any transaction with them.

SECTION 11 - INTELLECTUAL PROPERTY
All content available on this website, including but not limited to text, graphics, logos, icons, images, product descriptions, design elements, and other materials, is the property of FeBaby or its licensors and is protected by applicable intellectual property laws.

You may not reproduce, distribute, modify, republish, display, sell, or exploit any part of the website or its content without our prior written consent.

SECTION 12 - USER COMMENTS, FEEDBACK AND SUBMISSIONS
If you send us feedback, suggestions, reviews, ideas, or other submissions, whether online, by email, or otherwise, you agree that we may use, edit, copy, publish, distribute, and otherwise make use of such submissions without restriction and without any obligation to compensate you.

We may, but have no obligation to, monitor, edit, or remove content that we determine in our sole discretion to be unlawful, offensive, threatening, defamatory, obscene, or otherwise objectionable.

You agree that your comments or submissions will not violate any right of any third party, including copyright, trademark, privacy, or other personal or proprietary rights.

SECTION 13 - PERSONAL INFORMATION
Your submission of personal information through the store is governed by our Privacy Policy.

SECTION 14 - ERRORS, INACCURACIES AND OMISSIONS
Occasionally there may be information on our site or in the Services that contains typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, offers, shipping charges, transit times, or availability.

We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information or cancel orders if any information is inaccurate at any time without prior notice, including after you have submitted your order.

SECTION 15 - PROHIBITED USES
In addition to other prohibitions set forth in these Terms, you are prohibited from using the site or its content:

  • for any unlawful purpose
  • to solicit others to perform unlawful acts
  • to violate any applicable laws or regulations
  • to infringe upon or violate our intellectual property rights or the rights of others
  • to harass, abuse, insult, harm, defame, slander, intimidate, or discriminate
  • to submit false or misleading information
  • to upload or transmit viruses or malicious code
  • to spam, phish, crawl, scrape, or otherwise interfere with the security or operation of the Services
  • to collect or track the personal information of others
  • to use automated systems or bots in a way that harms or abuses the Services

We reserve the right to terminate your use of the Services for violating any prohibited uses.

SECTION 16 - DISCLAIMER OF WARRANTIES
We do not guarantee, represent, or warrant that your use of our Services will be uninterrupted, timely, secure, or error-free.

All products and Services delivered through the website are provided “as is” and “as available” unless otherwise expressly stated by us.

To the fullest extent permitted by law, we disclaim all warranties, express or implied, including implied warranties of merchantability, fitness for a particular purpose, durability, title, and non-infringement.

SECTION 17 - LIMITATION OF LIABILITY
To the fullest extent permitted by law, FeBaby and its owners, affiliates, partners, employees, contractors, suppliers, and service providers shall not be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or similar damages, arising from your use of any Service or any products purchased through the Service.

In jurisdictions that do not allow the exclusion or limitation of liability for consequential or incidental damages, our liability shall be limited to the maximum extent permitted by law.

SECTION 18 - INDEMNIFICATION
You agree to indemnify, defend, and hold harmless FeBaby and its affiliates, partners, employees, contractors, service providers, and licensors from any claim or demand, including reasonable attorneys’ fees, arising out of your breach of these Terms or your violation of any law or the rights of a third party.

SECTION 19 - SEVERABILITY
If any provision of these Terms is determined to be unlawful, void, or unenforceable, that provision shall nevertheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed severed from these Terms. Such determination shall not affect the validity and enforceability of any remaining provisions.

SECTION 20 - TERMINATION
These Terms are effective unless and until terminated by either you or us.

We may terminate or suspend your access to the Services at any time without notice if, in our sole judgment, you fail to comply with any term or provision of these Terms.

SECTION 21 - ENTIRE AGREEMENT
These Terms of Service, together with any policies or operating rules posted by us on this site, constitute the entire agreement and understanding between you and us and govern your use of the Services, superseding any prior agreements, communications, and proposals.

SECTION 22 - GOVERNING LAW
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws applicable to the jurisdiction in which FeBaby operates, without regard to conflict of law principles.

SECTION 23 - CHANGES TO TERMS OF SERVICE
You can review the most current version of these Terms of Service at any time on this page.

We reserve the right to update, change, or replace any part of these Terms of Service by posting updates to our website. Your continued use of or access to the website or the Services following the posting of any changes constitutes acceptance of those changes.

SECTION 24 - CONTACT INFORMATION
Questions about the Terms of Service should be sent to:
Email: contact@felixnova.com